Frequently Asked Questions
1. What is a PST file?
2. How long can I use PST Splitter Free Edition?
3. Why are some options disabled? How could I enable them?
4. Can I use the split PST files on another computer?
5. How could I purchase the Pro Edition?
6. I'm not a PC professional. Can I get help to install the software and tune it up?
7. Must I have administrator's privileges in my computer's Windows user account if I want to install PST Splitter?
8. Will I loose all product settings and created archive files if I reinstall the product?
9. Do you provide a discount for non-profit organizations?
10. I've just purchased the program but still don’t have the Activation Code.
1. What is a PST file?
Unless you are using the Microsoft Exchange Server e-mail account or an HTTP account, such as MSN® Hotmail®, all your Microsoft Outlook data is stored in a Personal Folders file (.pst). Even when you have the Microsoft Exchange Server or Hotmail account, you can back up data to a .pst file, which is stored locally on your computer rather than on the e-mail server.
Each .pst file contains all your Outlook folders, including the Inbox, Calendar, and Contacts.
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2. How long can I use PST Splitter Free Edition?
The PST Splitter Free Edition does not have time limit but the splitting options are limited. It allows users to schedule the automatic PST file archiving based on size. To split files manually by date, size, folders and accounts, purchase the Pro Edition.
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3. Why are some options disabled? How could I enable them?
The manual split by selected method is available only in the Pro Edition. Purchase PST Splitter in order to enable these options.
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4. Can I use the split PST files on another computer?
Yes, of course.
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5. How could I purchase the Pro Edition?
Click here to purchase the PST Splitter Pro Edition. When you order 25 licenses or more, contact us to receive your 14-day Trial. Volume discounts are available.
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6. I'm not a PC professional. Can I get help to install the software and tune it up?
Yes, please contact us via email or Live Help support in order to install and tune up the program properly. Our support is free and unlimited, we are here to help you when you need it.
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7. Must I have administrator's privileges in my computer's Windows user account if I want to install PST Splitter?
Yes, you need to have Administrator rights to install PST Splitter.
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8. Will I loose all product settings and created archive files if I reinstall the product?
No.
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9. Do you provide a discount for non-profit organizations?
Yes, we do. Send us your NPO statement of exemption by fax or e-mail and indicate the name of the actual purchaser and his/her e-mail address where we can send the Promo Code that will generate a 15% discount.
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10. I've just purchased the program but still don’t have the Activation Code.
We e-mail Activation Codes within 24 hours after the purchase. But on work days we usually send Activation Codes immediately after payment is confirmed, please check your Spam or Junk folder. Please contact our Sales Representatives at sales@4team.biz or call us if you do not receive it within this period.
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